What if every employee confirmed their mandatory training before the deadline?
Kognify's Company Training operator calls your people, reminds them what is due, checks what they have completed and records their confirmation - with a timestamped audit trail. It:
- Reminds every employee of the training due - in their language, inside working hours, with callbacks when it suits them.
- Checks completion and asks short knowledge questions you define - answers captured and scored.
- Records verbal attestations of policies and safety rules - timestamped, with the full transcript.
- Reports progress by department, site and course - and escalates anyone who can't or won't confirm.
HR, L&D and Compliance see who is done, who is late and why - without a single chase email.
Mandatory training is tracked by chasing people. Kognify turns the chase into a verified record.
Safety inductions, GDPR and AML refreshers, policy acknowledgements, product and process updates - each has a deadline, and each depends on hundreds of people actually doing it. Reminder emails go unread, managers chase by hand, and when the auditor asks, the proof is scattered across LMS exports and spreadsheets.
Six ways verified training changes compliance.
This isn't a reminder service. Turning every training deadline into a verified, per-employee record changes your risk position, your managers' time and the quality of the training itself.
Lower compliance risk
Deadlines met and documented - fewer findings in audits, inspections and certifications.
Hours back for managers
Team leads stop chasing lists. They get a live view, and only the exceptions.
Training that lands
Knowledge checks show which rules are understood - and which courses need rework.
Proof on demand
Who confirmed what, when and in which words - exportable per employee, course or site.
Reach the frontline
Shift workers, drivers and field staff without desks or company email are reached where they are.
Scales with the organisation
New sites, new hires, new regulations - another campaign, not another coordinator.
From training list to verified record - without chasing anyone.
Company Training runs on Campaign Manager, the outbound extension of the Kognify Call Center. Because it knows what a training call has to prove, every step is built for it - and verified before the next one starts. Here is the path every employee takes:
- Course & policy briefWhat is due, by when, the key rules and FAQs - in plain language
- Questions you defineCompletion check, knowledge questions and attestation wording
- Employees importedFrom your HRIS or LMS export - due date and status per person
- Window & languageWorking hours per site or shift, one language per campaign
- Calls in parallelSpread across the window, well ahead of the deadline
- Reminder with contextWhich training, why it matters, and by when
- Questions answeredAbout the training and how to access it - from your brief
- Callbacks remembered"After my shift" - rescheduled, with a context-aware greeting
- Completion confirmedDone, in progress or not started - per employee
- Knowledge checkShort questions, answers captured and scored
- Verbal attestationPolicy acknowledgement in the employee's own words, confirmed
- Uncertainty flaggedWrong answers or hesitation marked for follow-up - never assumed
- Timestamped trailEvery attempt, answer and confirmation logged
- Live progressBy department, site and course - against the deadline
- Escalation to managersRefusals, repeated misses and sensitive issues - with context
- Into your systemsCSV export and webhook hand-off to your LMS or HRIS
of confirmations come with a timestamp, the transcript and the extracted answers
- Completion, knowledge check and attestation in one callReminded
→Checked→Attested - Every record reviewable at any timePer employee, course, department or site.
- Ready for the auditorExport the full trail, or hand it to your LMS by webhook.
employees silently missed - every exception arrives with its reason
- Clearly marked, never buriedLate / unreachableUnsure or refused
- Sensitive issues handed overSafety concerns, disputes or a complex question - to the people you designate.
- Full context on handCall history, answers and the reason for every flag.
Every employee, every attempt - visible before the deadline.
An illustrative campaign: an annual safety and GDPR refresher for 1,860 employees across three sites. Each row is one employee - select one to see what the call recorded.
Contact
Finished the safety module last week, answered all three knowledge questions correctly and confirmed the aisle speed rule in his own words. Rated the module as clear.
Fields extracted from the call
employee: "Georgi Stoyanov" course: "Warehouse Safety 2026" completed: true knowledge_check: "3/3" attestation: "confirmed" # verbatim in transcript attested_at: "2026-04-07 10:15:42" feedback_clarity: "clear"
Contact
Asked to be called after the stock count. The callback opened with that context. Completed the GDPR refresher, and asked how long CCTV footage is kept - answered from the policy brief.
Fields extracted from the call
employee: "Elena Marinova" course: "GDPR Refresher 2026" completed: true knowledge_check: "3/3" attested_at: "2026-04-09 16:35:10" question_asked: "CCTV retention" # answered from brief
Contact
Has not started the module - no access while on the road. Agreed to complete it at the depot on Monday; a follow-up call is scheduled for Tuesday morning, well before the deadline.
Fields extracted from the call
employee: "Petar Vasilev" course: "Warehouse Safety 2026" completed: false blocker: "no access on the road" committed_date: "2026-04-13" next_call: "2026-04-14 08:30"
Contact
Confirmed completion, but answered one of three safety questions correctly and was unsure about the evacuation route. Not attested - flagged to the shift supervisor for a short re-briefing, answers attached.
Fields extracted from the call
employee: "Desislava Ivanova" completed: true knowledge_check: "1/3" # below threshold attestation: "withheld" escalated_to: "Shift supervisor · Sofia DC"
Contact
Attested the training, then reported a blocked fire exit in hall B. The operator recorded the concern word for word and escalated it to the site safety officer straight away.
Fields extracted from the call
employee: "Hristo Kolev" completed: true knowledge_check: "3/3" attested_at: "2026-04-08 09:45:03" concern: "blocked fire exit, hall B" escalated_to: "Site safety officer · Ruse"
Contact
Two attempts without an answer, at different times of day. The third is placed at the end of her shift - and if the attempt limit is reached, she goes to her manager with the full history.
Fields extracted from the call
employee: "Radka Petkova" attempts: 2 next_attempt: "2026-04-10 17:40" status: "retrying"
The full Call Center engine, run as a campaign.
Company Training is a campaign operator - Campaign Manager, configured and tested for one purpose. It inherits the scheduling, memory and monitoring of Campaign Manager and the speech-to-data precision of the Kognify Call Center.
Contacts per campaign, tested at production volumes
Parallel campaigns - one per course, site or deadline
From employee list to a running campaign
Turn-taking in natural conversation, specialised for EU languages
Proof that holds up - for every employee.
Every reminder, answer and confirmation is timestamped, logged and traceable to the call it came from, on infrastructure that meets EU standards.
Configured the way you'd brief a trainer.
No telephony project, no developer scripts. Your team describes the course, the questions and the attestation in plain language, and changes go live for the next call.
Plain-language scenario
Greeting, outline, questions and the fields to extract - written as instructions, not code.
Knowledge checks you write
Questions and expected answers as instructions - scored per employee, with a threshold you set.
Contextual memory
Remembers earlier calls with the same employee - within a campaign and across campaigns.
Intelligent rescheduling
"Call me after my shift" becomes a scheduled call with a context-aware greeting.
Multi-language
Language set per campaign - run Bulgarian and English refreshers side by side.
Fits your stack
CSV and webhook hand-off to your LMS or HRIS; cloud telephony or your existing PBX.
The Kognify platform runs in production for some of the largest companies in Bulgaria.
Close your next training deadline without chasing anyone.
Send us a course brief and an employee list. We co-configure the reminders, questions and attestation with your team - no engineering on your side - and run a pilot batch in your tenant within two weeks. You review every record before you scale.