Operator · Campaign Manager · HR Screening

What if every applicant got a screening call the same day they applied?

Kognify's HR Screening operator calls your candidates, holds a natural conversation in their language and turns every answer into a structured scorecard. It:

Your recruiters start the day with a reasoned shortlist - and spend their time on interviews, not on dialling.

160h
Recruiter time saved
per 640-candidate hiring wave - at ~15 min of dialling, screening and notes per candidate
<1h
From list to first calls
import, set the scenario, launch
100%
Same questions, every call
scorecards comparable by design
The Problem · And The Kognify Answer

High-volume hiring is lost on the phone. Kognify takes the phone off your recruiters' desk.

Seasonal waves, new sites, warehouse, retail, courier and contact-center roles - every opening brings hundreds of applicants, and every one needs a first call before anyone knows if they fit. Recruiters spend their days dialling, leaving voicemails and re-typing notes. Meanwhile the strongest candidates accept the offer that called them first.

TodayWith Kognify
✕Speed decides who you hire. Candidates wait days for a first call, and the strongest accept another offer in the meantime.
✓Same-day first contact. Calls go out as soon as candidates are imported, inside your call window - hundreds in parallel.
✕Dialling eats the recruiter's day. No-answers, voicemails and callbacks take more time than the conversations.
✓Recruiters meet qualified people. No-answers are retried and "call me after six" is rescheduled - the platform handles the logistics.
✕Every recruiter asks differently. Different questions, different notes - candidates can't be compared fairly.
✓One scenario, one scorecard. Every candidate gets the same questions, and answers land in the same structured fields.
✕Notes are typed from memory. Phone numbers, dates and certificates get mistyped or lost between the call and the ATS.
✓Captured exactly as said. High-precision speech to data captures names, numbers, dates and addresses - confirmed with the candidate on the call.
✕Hiring waves need extra screeners. Peaks mean agencies, overtime and backlogs.
✓Scale without hiring to hire. From 50 to 50,000 candidates per campaign - the same team, the same quality.
✕Changing the script takes a meeting. New role, new requirement - everyone who calls has to be re-briefed.
✓Change it in plain language. Edit questions, knock-outs and next steps as instructions - live for the next call.
Days
until a first call - applicants cool off and the fastest employer wins.
With Kognify
Same day
first contact - calls start as soon as the list is imported.
1-by-1
dialling - each recruiter reaches one candidate at a time.
With Kognify
Hundreds
of calls at once - spread across the hours you set.
Notes
in every format - spreadsheets, emails, memory: nothing comparable.
With Kognify
1 scorecard
per candidate - the same fields, ready to sort, filter and export.
The Business Case

Six ways autonomous screening changes hiring.

This isn't a dialler. Taking the first conversation off your recruiters' desk changes how fast, how fairly and how cheaply you hire - at the step where most candidates are lost.

⚡

Hire before competitors do

Same-day screening cuts the wait for a first call - the step where most candidates drop out or accept elsewhere.

💶

Lower cost per hire

Screening capacity no longer scales with recruiters or agencies. Peaks are absorbed by the platform, not by overtime.

⚖️

Consistent and documented

Every candidate is asked the same questions and assessed against the criteria you defined - logged for every call.

🎯

Recruiters do recruiting

Time moves from dialling and note-taking to interviews, hiring-manager alignment and closing offers.

📊

The funnel in real time

Reached, qualified, rescheduled, handed over - per role, per site, per source, live and exportable.

🙂

A better candidate experience

Candidates are called promptly, at a time that suits them, get answers about the role - and always know the next step.

How It Works

From applicant list to shortlist - without a single manual dial.

HR Screening runs on Campaign Manager, the outbound extension of the Kognify Call Center. Because it knows what a screening call has to achieve, every step is built for it - and verified before the next one starts. Here is the path every candidate takes:

Candidates in ATS exportCSVJob portal listManual entryRole brief
Captured Rescheduled To a recruiter
01
Brief & import
Brief it like you'd brief a recruiter
  • Role briefRequirements, shifts, location, pay range and FAQs - in plain language
  • Screening questionsMust-haves, knock-outs and the fields you want back
  • Candidates importedATS export or CSV - numbers checked, duplicates merged, gaps flagged
  • Call window & languagee.g. Bulgarian, 09:00-19:00, Mon-Sat
02
Call & converse
A real conversation, not a robocall
  • Calls in parallelSpread across your window - hundreds at once
  • Natural dialogueAsks, listens and clarifies - in the candidate's language
  • Questions answeredAbout the role, shifts and pay - from your brief, never invented
  • Callbacks remembered"Call me after six" - rescheduled, with a context-aware greeting
03
Capture & verify
Every answer captured exactly - and confirmed
  • Speech to dataNames, phone numbers, dates and addresses - with great precision
  • Confirmed on the callKey values read back and confirmed by the candidate
  • Your criteria appliedMust-haves and knock-outs checked against your rules
  • Gaps flaggedUnclear or missing answers marked - never guessed
04
Score & hand over
A shortlist ready for your recruiters
  • Scorecard per candidateThe same fields for everyone - comparable by design
  • Next step bookedInterview slot offered from your recruiters' availability
  • Recruiter decidesA recommendation with its reasons - people make the hiring call
  • Into your systemsCSV export and webhook hand-off to your ATS
↓ Outcome
✓ Screened
100%

of reached candidates come back with the same structured scorecard

  • Answers captured, confirmed and checked against your criteriaCalled→Captured→Scored
  • Qualified candidates leave the call with a booked next stepInterview or second meeting - depending on your process.
  • Every call reviewable at any timeSummary, extracted fields and the full call history per candidate.
↗ To your recruiters
0

candidates silently dropped - every exception arrives with its context

  • Clearly marked, never buriedRescheduled / unreachableNeeds a recruiter
  • Questions outside the brief are handed overContract details, negotiation or a sensitive situation - not improvised.
  • Full context on handCall summary, collected answers and the reason for every flag.
Example Run · Hiring Wave

Every candidate, every attempt - visible as it happens.

An illustrative campaign: 640 applicants for warehouse operator roles across two sites. Each row is one candidate - select one to see what the call captured.

Warehouse Operators · Spring Hiring WaveIllustrative example · 640 candidates · Bulgarian · Mon-Sat 09:00-19:00
Complete 412Scheduled 131Delayed 61Retrying 27Escalated 9
Illustrative example · select a candidate to see the fields extracted from the call
Ivan PetrovWarehouse operator · Sofia-East
ScheduledMar 3 · 09:10
Call initiated09:24 · 4 min 12 s
Complete09:28 · interview booked
Iva GeorgievaWarehouse operator · Plovdiv
ScheduledMar 3 · 10:05
Delayed10:07 · "after 18:00"
RescheduledMar 3 · 18:15
Complete18:21 · interview booked
Nikolay DimitrovWarehouse operator · Sofia-East
ScheduledMar 3 · 11:30
Call initiated11:41 · 3 min 05 s
Complete11:44 · knock-out
Ina KolevaPicker · Sofia-East
Call initiatedMar 3 · 12:30 · dropped
Callback12:32
Complete12:38 · interview booked
Stefan IlievShift lead · Plovdiv
ScheduledMar 3 · 13:50
Call initiated14:02 · 6 min 40 s
Escalated14:09 · to recruiter
Maria TodorovaPicker · Plovdiv
ScheduledMar 3 · 09:40
No answerMar 3 · 09:41
No answerMar 4 · 13:15
ScheduledMar 5 · 17:30
Contact
Ivan Petrov
Qualified · interview booked

Three years in a logistics warehouse, valid forklift licence, open to rotating shifts. Asked how to get to the site - answered from the brief (company shuttle). Interview booked with the site recruiter.

Fields extracted from the call
candidate:          "Ivan Petrov"
phone:              "+359 888 412 690"  # confirmed
experience_years:   3
forklift_licence:   true
shifts:             "rotating, incl. nights"
start_date:         "2026-03-16"
salary_expectation: "within range"
knockouts:          none
next_step:          "Interview · Mar 5, 10:30 · Sofia-East"
Built On Campaign Manager

The full Call Center engine, run as a campaign.

HR Screening is a campaign operator - Campaign Manager, configured and tested for one purpose. It inherits the scheduling, memory and monitoring of Campaign Manager and the speech-to-data precision of the Kognify Call Center.

50K+

Contacts per campaign, tested at production volumes

∞

Parallel campaigns - one per role, site or hiring wave

<1h

From candidate list to a running campaign

<1.5s

Turn-taking in natural conversation, specialised for EU languages

Controls, Fairness & Compliance

People make the hiring decision. Kognify makes it well-informed.

The operator collects, structures and recommends. Every recommendation carries its reasons, and the decision stays with your recruiters. Every call is logged and traceable, on infrastructure that meets EU standards.

🔐 Azure EU · Dedicated tenant isolation 📋 GDPR · NIS2 aligned 🔍 Full audit trail on every call and field ⚖️ The same questions for every candidate 🚫 No client data trains public models
Owned by HR, Not IT

Configured the way you'd brief a new recruiter.

No telephony project, no scripts written by developers. Your HR team describes the role, the questions and the next steps in plain language, and changes go live for the next call.

📝

Plain-language scenario

Greeting, outline, questions and the fields to extract - written as instructions, not code.

🧠

Contextual memory

Remembers earlier calls with the same candidate - within a campaign and across campaigns.

🗓️

Intelligent rescheduling

"Call me tomorrow at six" becomes a scheduled call with a context-aware greeting.

🌍

Multi-language

Language set per campaign - run Bulgarian and English screening side by side.

🎛️

Steer mid-run

Pause a campaign, reschedule or remove a candidate, fix a number - without losing data.

🔌

Fits your HR stack

CSV and webhook hand-off to your ATS or HRIS; cloud telephony or your existing PBX.

Built on a Platform in Production

The Kognify platform runs in production for some of the largest companies in Bulgaria.

Kognify is trusted by
Konica Minolta
Proud Technology Partner
of Konica Minolta Bulgaria

Screen your next hiring wave with Kognify.

Send us a role brief and a sample candidate list. We co-configure the screening scenario with your team - no engineering on your side - and run a pilot batch in your tenant within two weeks. You review every scorecard before you scale.

info@kognify.ai  ·  +359 878 78 220  ·  app.kognify.ai